Printable Complaint Letter Template

This one-page complaint letter template is for anyone writing to a company about damaged goods. It includes placeholders for your company name, street address, city, state, ZIP, phone, email, date, recipient name, title, company, and address. The sample letter is addressed to Customer Service Manager and references order 4521, damaged chairs, photographs, a delivery note, and a request for replacement or a $540 refund within 14 days. It also leaves space for your name and title at the end.

Free printable · PDF

1 page
US Letter — choose “Fit to page” for A4
PDF, 50 KB

Download free PDF

Free for personal, family and classroom use.

Use it as a ready-made format for a formal complaint about an order problem. Replace the bracketed fields with your details, keep the order reference and damage description, and adjust the request to match your situation. Print it, fill it in by hand, or type directly into the PDF before sending it.

Good for

Report damaged items from a delivery
Request replacement or refund in writing
Save time drafting a formal complaint

Tip: Print on plain white paper and keep a copy with your photos and delivery note.

8 files · DOCX, PDF, XLSX

Get every sheet: Business Letter Template Pack

This sheet plus 7 more in one download, with the editable Word and Excel files. Editable Word business letter templates (full block, modified block, letterhead) and samples for inquiry, complaint, thank-you, recommendation and cover letters, plus an Excel correspondence log.

$6.00 USD, one-time 8 files · about $0.75 each